Bins and collections

Household and business bin collections continue to operate on public holidays and major holiday periods.

There are 3 different options to check your bin day.

1. Waste app

Download our Waste app

You can receive a notification the night before your bin day to let you know which bins to put out.

2. Waste collection map and calendar

Check the waste collection map(PDF, 760KB) for your collection area, then find your bin day on the waste calendars. 

• 2024 Waste Calendar Week 1(PDF, 137KB)

• 2024 Waste Calendar Week 2(PDF, 138KB)

3. Search your address in our online tool

Residential

To change your household bin size, waste choice or to order additional bins, please complete the change to residential waste service bins(PDF, 265KB) form or call us on 1300 653 356.

Business

Council offers a waste collection service to some commercial properties such as shops, offices and factories.

Costs for the annual collection are:

• 120L garbage bin with one collection per week $509.13 per annum (incl GST)
• 240L garbage bin with one collection per week $695 per annum (incl GST)

Payment options are listed in the forms below. If renewal payment is not made by the due date, bins will be removed without notice.

• order a new business waste service
• renew, change or cancel your business waste service

Please note garden waste bins are not available with commercial bin services.

Not for profits

Request or renew bins if you are a not-for-profit organisation.

If the lid or wheels on your bin are damaged, you can have them repaired. If your bin is damaged beyond repair, you can have it replaced.

Bin repair

We can replace or repair the following bin parts:

• the lid of the bin
• the pin that connects your lid to the bin
• the wheels.

Request a bin repair

Bin replacement

Your bin is considered damaged beyond repair if:

• the body of the bin is split or has holes
• the base of the bin is broken
• the handle is damaged.

Request a replacement

If your bin was missed during collection, report a missed bin online or contact our Customer Care Team on 1300 653 356 within one business day.

Leave your bin out on the nature strip and do not remove it until it has been emptied.

If your bin is missing, report a missing bin online or contact our Customer Care Team on 1300 653 356.